Excellent service! Eman is the best, she gave such good advice, so professional and friendly! Will come looking forward to be serviced by Eman always , she gives the best customer service.
Great pizza store. I loved everything about it, the food, the people, the cleanliness, everything was on point. The nice woman at the till was very respectful and quick. By the way I heard that earlier in the week some scammers had come to the store and threw hot pizza in her face screaming for the money the register, when I heard I felt extremely bad and I hope she recovers and brushes past this indecency.
Specials were higher then other pizza places and they charged for toppings that were free at every other pizza place, and it wasn't cheap like .50c or a dollar more. If you can there's lots of places for pizza if you have a set amount of money.
Terrible company they can't hold themselves accountable, can't communicate their delivery policy clearly and extremely rude to their customers. I have ordered pizza and I have been told that it will believers within 30-40 min, at 52m from my call I have called the company and asked them why they didn't deliver the pizza yet, so they told me they don't commit to delivery timeline! I have asked them why they didn't say clearly that they don't commit to delivery timeline, so they responded by "no one would tell you that!" I don't understand how pizza company can't commit to delivery timeline? What is the purpose of pizza delivery without commitment to time? I have the recording of the cctv camera and the phone records to prove that they tried to deliver the pizza after 53 to 55 min from my call. Never accept their proposal to get free pizza, they will give you bad name, they have no respect to their customers. Better to stay away from Franchizes who don't respect their customers, can't commit to delivery timeline and can't communicate their policy clearly.
Disgusting behavior from staff!! He picked his nose then making the pizza without washing his hands! Was handling the cash and serving customers and touching everything then making the pizza with bare hands! I just left without ordering!
Impeccably clean restaurant. The food is excellent and the customer service is friendly and professional. I go there at least every other week for a slice (or two) - depending on how snug my underwear waistbands are becoming. So why the mediocre review? I will explain: 1. That fraudulent "open till" method of collecting cash from a sale? They conveniently add the 13% HST (even if they have to pull out the flour-laden calculator from under the counter "seeing as how the cash register is not working properly today" to compute the amount) and then use said calculator to calculate your change? See? They pocket the HST. Our government(s), both federal (5%) and provincial (8%) see none of that money. Hey, I'm no choir boy myself...but if you're going to conduct business with an open till, just charge me the base price for the pizza slice without adding the HST (...which you're going to pocket at the end of the day). That's Number 8 of The Ten, is it not - "Thou shall not steal"? 2. The "walk-in special ingredients gyp". I'm a recent addict of that Honey Stinger pizza slice. It's rather spartan in terms of number of ingredients but it packs a flavourful punch! Instead of pepperoni...Calabrese soppressata salami slices! And then the pizza is drizzled with this home-made honey/hot pepper oil. (I'll include a picture of the addictive stuff.) It is delicious! So...I thought of ordering a pizza, a walk-in special, with precisely the same ingredients. It ended up sort of tasting the same...but man oh man did they ever skimp on the ingredients! Some slices had no salami on them at all! How come the individual slices taste so good? 'Cause they're almost five bucks each! (See that picture below of that mouth-watering Plain Jane pepperoni sliceI had today? See how much pepperoni they put on it? Do you get that many with a walk-in special?) And that large, with a gazillion smaller slices in it, is like eighteen bucks. (Plus the open till 13% surcharge when you pay with cash because that 'durned cash register is acting up again!) " 'Cause it's all about money - ain't a d@mn thing funny! You got to have a con in this land of milk and honey."
Bestest franchise. Love there pizza always fresh, tasty just perfect. Not just this location all of them. Chicken, hot peppers and pineapple mmmmmmmh yummy.
Pizza Nova is a Canadian Pizza restaurant based in Milton, Ontario. Pizza Nova is located at 6921 Derry Rd, Milton, ON L9T 7Y9, Canada.
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