Okay, you wanted feedback... you got it. Ordering your takeout wings is pricey... so I expect 3 things: great wings, order accuracy, and that they're READY in a timely fashion - none of which are unreasonable customer expectations. Lately, you can't deliver on ANY of those expectations. 2 weeks ago, we had a takeout order that was wrong... TWICE. Yep, after you got it wrong, we called back, and you told us to toss it out and you'll make us what we ordered. So we drove back, and picked up the "corrected" order, and guess what? Wrong again. By this point, we said screw it we'll just eat whatever's there. Strike 1.So, we said, hey let's give them another shot. So, last week, ordered again, and low and behold, one of the two flavours we ordered was made incorrectly. Strike 2.We're gluttons for punishment, so we said, okay we'll give you one final chance. So we placed an order last night, at 21:00 for takeout and were told 10-15 minutes. I figured you wouldn't have them ready, so I came at 21:30, paid, and had to sit there and wait another 20 minutes for them to be ready. Had I known you were going to waste my time like that, I would have said forget it; you hadn't started making the wings anyways until 5 minutes after I paid anyways. And guess what, when we got home and cracked them open, they were overcooked and brittle. Strike 3.I'm no expert in the restaurant industry, but keep this up, and you'll be out of business in no time. If you read through the reviews here, there seems to be common themes throughout the negative ones: customers are taking their $$ elsewhere - which is exactly what we're doing from here on out. Also, writing this was a total waste of my time; as an owner, YOU should be able to identify these problems yourself - not wait for customers to tell you.
Best food always. I have ordered always from here and always have the same best taste. Strongly recommend.
Service is always great. They go above and beyond to keep customers happy. Food is also great. Never disappoints. Highly recommended.
I love wild wing and their food is fantastic. The only negative experience I had was lastnight and it really had nothing to do with the taste of the food. My husband and I ordered through skip the dishes, he got wings and I the black bean burger. After it was delivered I noticed my burger was missing the cheese, which I paid extra for, we were missing the drink we ordered and the guacamole I asked to be put on the side of the burger vs. on it was still on the burger which made the bun quite soggy. The food was not hot which was a bit puzzling because we had been informed they needed longer to complete our order (which is totally ok) and it only took 6 minutes to get to our house once it was ready. These are really not major problems just minor annoyances. I would like to point out that the black bean burger tasted delicious and is one of the best i have had and my husband really enjoyed his wings. Therefore, the food still tasted great and we received a refund through Skip the Dishes for the entire meal. We will definitly still be ordering from Wild Wing and hope that in the future we won't be missing items from our order.
My husband ordered take out from Ashley at this location on March 3, 2018. Ashley presented my husband with a white paper receipt quoting 2 pounds of wings of one flavour and 1 pound of wings for another flavour which was accurate. When the order was received, my husband checked 2 take out containers and saw the 2 pound wings were the correct flavour and assumed the 1 pound order was correct. When he returned home, the 1 pound order was incorrect. The order contained a yellow paper receipt which had the incorrect flavour ordered for the 1 pound of wings. If Ashley was unsure of the order, she should have confirmed the details with my husband. This is the second time this has happened to us at this location. The first time it literally took the staff a couple of hours to figure out how to process a refund on a credit card, so we are not even bothering to contact them about this error. Do not go to this location if you expect accuracy with your order.
Wild Wing Milton @ Derry Road is a Canadian Restaurant based in Milton, Ontario. Wild Wing Milton @ Derry Road is located at 6921 Derry Rd W Unit #1, Milton, ON L9T 7H5, Canada.
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